Administrative Openings

Director of Student Success Center

Quincy University, a liberal arts university committed to academic excellence, Franciscan values, and student success before and after graduation, seeks an enthusiastic and experienced individual to join our team as the Director of the Student Success Center.

The Director will manage QU’s newly launched comprehensive Student Success Center, which offers services in the following areas: Peer Tutoring (all disciplines), Supplemental Instruction, Writing Lounge, Math Lounge, Career Services, Internships, Study Abroad and Support for Students with Disabilities. The Director will work collaboratively with the Director of Career Services, and directly supervise over 30 Peer Tutors and Supplemental Instructors. Additionally, the Director will directly supervise the Assistant for Academic Enhancement, who currently oversees the Math Lounge.

The Student Success Center has rapidly become a hub of services and activities for students. The Director will have the exciting opportunity to take this well-established entity into positive directions that will significantly enhance the success of QU students. The Director will also have significant professional development opportunity by shaping the existing strong alignment between student success initiatives and the university-wide student retention and recruitment enterprises.

Essential job functions and duties include, but are not limited to:

  • Hire, train and monitor Peer Tutors and Supplemental Instructors
  • Create, maintain and monitor online tutoring scheduling system
  • Communicate with students, faculty and staff regarding services available
  • Collaborate with Career Services to support students’ professional growth
  • Administer academic accommodations following ADA guidelines
  • Regularly produce usage report and other statistics for the Student Success Center
  • Regularly advise and monitor at-risk students and undeclared students
  • Manage the university’s electronic early alert system related to academic concerns
  • Actively participate in university-wide retention and recruitment initiatives

Required qualifications:

  • Master’s degree in one of the disciplines offered at the University
  • Previous work experience in an institution of higher education, at least 2 years
  • Previous work experience in a tutoring center, writing center etc., at least 2 years
  • Previous work experience advising students
  • College teaching experience, at least one year
  • Proficient in information technology beyond MS Office, email etc.
  • Experience supervising others

Preferred qualifications:

  • Doctoral degree
  • Experience managing a tutoring center, writing center etc.
  • Direct experience using one or more of the following systems: WCOnline, MAPWorks, Kurzweil, DragonNaturallySpeaking, LiveScribe Pens
  • Familiarity with college student retention best practices and theories
  • Experience with ITTPC/CRLA certification

This is a 12 month administrative position. Salary is competitive and dependent on experience and qualifications. Review of applications will begin on March 12 and continue until the position is filled.

To apply, please send a cover letter addressing key qualifications and job functions, current curriculum vitae and names and contact information (including email and phone) for at least 3 professional references. Documents could be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. (Please put “ATTN: SSC DIRECTOR” in the subject line of your email), or mailed to:

Office of Human Resources
Quincy University
1800 College Ave.
Quincy, IL 62301