Help Desk Support-IT Services
Supervisor: Tony Hayes
Room: FRH 134
Hours: 5-10 hours
Job Description: Are you comfortable with computers? The Help Desk Support person's role is to ensure proper computer operation so that students, faculty and staff can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. The job may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate will also be responsible for refilling paper in printers and performing maintenance tasks assigned by the Network Administrator. Candidates must have a general understanding of Windows and be willing and able to learn appropriate software and hardware used by Quincy University. Computer major NOT required. Hours are available between 11 am and 5 pm. This job is a great resume builder.
Federal Work Study is Required